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Customer Reviews

Take a look at our customers feedback and read more through our google reviews!

 

5/5

My wife and I had been attentively watching the used car market for a Lexus IS Convertible. Fortunately, one popped up at Eli Motors and on an off-chance phone call at 9:30PM, we secured a next-day morning visit to see the car. On arrival, we were amazed at the condition and immediately purchased the car. We worked with Eli, as our sales person, on the details. Everyone was very friendly and helpful; not pushy or aggressive in any way. We received the car and a few days later, a very appreciated follow-up phone call to ensure we were completely satisfied. Great find and a place I would certainly do business with again. Thanks Eli!

5/5

Nice dealership with a good variety of middle and high end cars. This is one place that certainly does not have the traditional “used car salesman”. Friendly, and not pushy staff make one feel right from the start that one can trust them. Very knowledgeable with their stock being able to size the right vehicle to the customers needs. A family run business that provides great after sale support and comfort knowing we invested in a reputable dealership. Great service and we will definitely refer family and friends to Eli Motors.

5/5

I needed to find a practical family car for my young growing family and despite my own personal reservations, and for a lot of different reasons it made sense that we become a minivan family. Specifically a Toyota Sienna family. I had a budget and after scouring ads, I found one I liked at Eli Motors. Eugene took me around the neighbourhood (since I wasn’t familiar) but then allowed me to test drive it on my own for as long as I needed. There was no pressure when I returned back to the dealership. I really liked the minivan but needed to sleep on it, because it was above my budget.

I crunched my numbers and after a couple days sent an email to Eli with an offer I was comfortable with. Eli came back with a counter offer that unfortunately was still above my budget, but did offer another Toyota Sienna that they had in stock that he could fit in my budget. I came in and test drove that other Toyota Sienna but I didn’t like it as much as I liked the first one.

After explaining my situation to Eli, he seemed genuine in trying to make a deal work for both of us. We went back and forth a couple more times before we landed on a price that was very close to my budget.

Eli gave me the time and space to call my wife and discuss the new price and after some conversations, we decided that we could fit it in my budget.

During the back and forth with Eli, I even got to know more about their history of being a family operated dealership. I had a great experience dealing with both Eli and Eugene. I never felt pressured and they were extremely accommodating. It’s been almost a month since I made my purchase and the most important thing, is that I love my new (used) Toyota Sienna and have absolutely no regrets.

If you’re looking for a used vehicle, I would definitely recommend checking out Eli Motors, not only for the great selection but more importantly, for their great service!

5/5

I recently bought my first car in Canada from Eli Motors. The fact of the matter is that as much research and learning that I had to do on my own to make sure I was taking the right steps, there was a lot still that I had to understand. These guys took the time to explain things to me, didn’t try to sell me but instead really got to understand my needs. I would buy from them over and over again because of the genuine support they gave. Well worth the trip all the way from West GTA.

5/5

I found Eli Motors through AutoTrader and we made a deal on an Impreza that I was happy with. They asked a fair price and didn’t budget on the price. For their standard fee they put new rubber on the car, brakes, safety and inspection info. Turn around was fast. Eli and Eugene were low pressure and excellent to deal with. Arranged window tinting for a good price and answered questions that I had. At time of pickup there was an issue with a mirror and they fixed it the next day. These things happen and I was pleased with the way they handled the situation. They have great inventory for browsing too. Will shop there again.

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